Americans are fed up with bad customer service and they are willing to pay more to be treated better. The good news for small business owners, however, is that 81 percent of consumers think small business delivers better service than big businesses do.
That?s the discovery of a new survey that finds that, now that the economy is improving, seven in ten Americans are willing to spend an average of 13 percent more with companies they believe provide excellent customer service. Read the entire post on http://www.businessnewsdaily.com?
Source: http://www.sitezilla.biz/2011/08/small-business-gives-best-customer-service
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